Privacy Policy

This Privacy Policy explains how Everdries (the “Site”, “we” or “us”) collects, uses and discloses your Personal Information when you visit the Site or buy something from it.

Contact

If, after reading this policy, you have more questions, would like further details about how we handle your data, or wish to make a complaint, please email us at contact@gowcommerce.com.

Collecting Personal Information

When you visit the Site, we collect some information about your device and how you interact with the Site, along with the information we need to process your purchases. If you reach out to customer support, we may collect additional information as well. Throughout this policy, “Personal Information” means any information about an identifiable individual, including the information listed below. The list explains what we collect and why.

Device information

• Why we collect it: to load the Site correctly for you and to run analytics on how the Site is used so we can improve it.
• How it is collected: automatically when you access the Site, through cookies, log files, web beacons, tags or pixels.
• Disclosure for a business purpose: shared with our processor, Shopify.
• What is collected: your web browser version, IP address, time zone, cookie information, the sites or products you view, the search terms you use, and how you interact with the Site.

Order information

• Why we collect it: to supply products or services to you under our contract, process your payment, arrange shipping, send you invoices and/or order confirmations, communicate with you, screen orders for possible risk or fraud, and, in line with the preferences you have shared with us, send you information or advertising about our products or services.
• How it is collected: directly from you.
• Disclosure for a business purpose: shared with our processor, Shopify.
• What is collected: name, billing address, shipping address, payment details (including credit card numbers), email address and phone number.

Sharing Personal Information

We share your Personal Information with service providers who help us deliver our services and fulfil our contracts with you, as described above. For example:

• Our online store runs on Shopify. You can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or otherwise to protect our rights.

Behavioural Advertising

As explained above, we use your Personal Information to show you targeted ads or marketing messages that we think may interest you. For example:

• We use Google Analytics to understand how customers use the Site. You can read how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share information about your use of the Site, your purchases and your interactions with our ads on other websites with our advertising partners. Some of this information is collected and shared directly with those partners, and in some cases through cookies or similar technologies (which, depending on where you live, you may be asked to consent to).

To learn more about how targeted advertising works, see the Network Advertising Initiative’s (“NAI”) educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services through the Digital Advertising Alliance’s opt-out portal: https://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you. This includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.

Lawful basis

Under the General Data Protection Regulation (“GDPR”), if you live in the European Economic Area (“EEA”), we process your personal information on the following lawful bases:

• your consent;
• the performance of the contract between you and the Site;
• compliance with our legal obligations;
• protection of your vital interests;
• performance of a task carried out in the public interest;
• our legitimate interests, where they do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we keep your Personal Information in our records unless and until you ask us to delete it. See “Your rights” below for more on your right to erasure.

Automatic decision-making

If you live in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when that decision has a legal effect on you or otherwise significantly affects you.

We DO NOT use customer data for fully automated decision-making that has a legal or similarly significant effect.

Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you. Services that involve elements of automated decision-making include:

• a temporary blacklist of IP addresses linked to repeated failed transactions, which lasts for a small number of hours;
• a temporary blacklist of credit cards linked to blacklisted IP addresses, which lasts for a small number of days.

Your rights

GDPR

If you live in the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service, and to ask for it to be corrected, updated or erased. To exercise these rights, contact us at contact@gowcommerce.com.

Your Personal Information is first processed in Ireland and is then transferred outside Europe for storage and further processing, including to Canada and the United States. For details on how these transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you live in California, you have the right to access the Personal Information we hold about you (the “Right to Know”), to transfer it to a new service, and to ask for it to be corrected, updated or erased. To exercise these rights, contact us at contact@gowcommerce.com.

If you would like an authorized agent to submit these requests on your behalf, please contact us at the same address.

Cookies

A cookie is a small piece of information downloaded to your computer or device when you visit our Site. We use several kinds of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing by letting the website remember your actions and preferences (such as login and region selection), so you don’t have to enter them again every time you come back or move from page to page. Cookies also tell us how people use the website, for example whether it is someone’s first visit or whether they visit often.

We use the cookies below to improve your experience on the Site and to provide our services.

Cookies necessary for the store to function

• _ab: used in connection with access to admin (2 years).
• _secure_session_id: used in connection with navigating a storefront (24 hours).
• _shopify_country: used in connection with checkout (session).
• _shopify_m: used to manage customer privacy settings (1 year).
• _shopify_tm: used to manage customer privacy settings (30 minutes).
• _shopify_tw: used to manage customer privacy settings (2 weeks).
• _storefront_u: used to help update customer account information (1 minute).
• _tracking_consent: tracking preferences (1 year).
• c: used in connection with checkout (1 year).
• cart: used in connection with the shopping cart (2 weeks).
• cart_currency: used in connection with the shopping cart (2 weeks).
• cart_sig: used in connection with checkout (2 weeks).
• cart_ts: used in connection with checkout (2 weeks).
• cart_ver: used in connection with the shopping cart (2 weeks).
• checkout: used in connection with checkout (4 weeks).
• checkout_token: used in connection with checkout (1 year).
• dynamic_checkout_shown_on_cart: used in connection with checkout (30 minutes).
• hide_shopify_pay_for_checkout: used in connection with checkout (session).
• keep_alive: used in connection with buyer localization (2 weeks).
• master_device_id: used in connection with merchant login (2 years).
• previous_step: used in connection with checkout (1 year).
• remember_me: used in connection with checkout (1 year).
• secure_customer_sig: used in connection with customer login (20 years).
• shopify_pay: used in connection with checkout (1 year).
• shopify_pay_redirect: used in connection with checkout (30 minutes, 3 weeks or 1 year, depending on the value).
• storefront_digest: used in connection with customer login (2 years).
• tracked_start_checkout: used in connection with checkout (1 year).
• checkout_one_experiment: used in connection with checkout (session).

Reporting and analytics

• _landing_page: tracks landing pages (2 weeks).
• _orig_referrer: tracks landing pages (2 weeks).
• _s: Shopify analytics (30 minutes).
• _shopify_d: Shopify analytics (session).
• _shopify_s: Shopify analytics (30 minutes).
• _shopify_sa_p: Shopify analytics related to marketing and referrals (30 minutes).
• _shopify_sa_t: Shopify analytics related to marketing and referrals (30 minutes).
• _shopify_y: Shopify analytics (1 year).
• _y: Shopify analytics (1 year).
• _shopify_evids: Shopify analytics (session).
• _shopify_ga: Shopify and Google Analytics (session).

How long a cookie stays on your computer or mobile device depends on whether it is a “persistent” or a “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after being downloaded to your device.

There are several ways to control and manage cookies. Keep in mind that removing or blocking cookies may harm your experience, and some parts of our website may no longer be fully available.

Most browsers accept cookies automatically, but you can decide whether to accept them through your browser controls, usually found in the “Tools” or “Preferences” menu. To learn how to change your browser settings or how to block, manage or filter cookies, check your browser’s help file or visit sites such as www.allaboutcookies.org.

Please also note that blocking cookies may not fully stop how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time, for example to reflect changes to our practices or for other operational, legal or regulatory reasons.

Complaints

As mentioned above, if you wish to make a complaint, please email us at contact@gowcommerce.com.

If you are not satisfied with how we respond to your complaint, you have the right to lodge it with the relevant data protection authority, such as your local data protection authority.